The Intelligent Digital Workspace Has Arrived

TeraSky and Omnissa – together, turning DEX and AI into your competitive advantage.

 

Digital work has a new benchmark. It’s not uptime. It’s not availability. It’s the employee experience and the organization’s success that treat it as a measurable, manageable asset.

 

That’s exactly what TeraSky and Omnissa are built to deliver together. Omnissa brings the intelligence, the industry’s first AI-driven digital workspace platform, named a Leader in the 2025 Gartner Magic Quadrant for DEX Management Tools. TeraSky brings the execution, the architecture, implementation, and lifecycle expertise to make it real in your environment.

 

Omnissa: Built for the Autonomous Workspace

 

Omnissa’s vision is the autonomous workspace: self-securing, self-healing, and self-configuring. DEX and AI aren’t features layered onto the platform – they are the operating model.

 

Horizon delivers high-performance virtual desktop and application delivery with AI-driven session optimization, 120 fps Blast protocol support, and Workspace ONE Experience Management for Horizon, providing guided root-cause analysis for logon issues, session performance metrics, and proactive experience monitoring before users notice degradation.

 

Workspace ONE unifies endpoint management with Workspace ONE Experience Management at its core: real-time DEX scoring that blends technical telemetry with employee sentiment data, AI-powered root-cause analysis, Playbooks for guided, step-by-step remediation, and Quickflows for automated workflow execution across IT service processes. Coverage spans desktop, virtual, mobile, and frontline devices, every persona, one platform.

 

Traditional EUC tells you that a session has crashed. Omnissa tells you it was degrading for 20 minutes before it crashed, who was affected, why it happened, and triggers an automated remediation workflow before the next ticket is opened.

 

Every major EUC vendor is building a DEX story. Omnissa’s advantage is that the intelligence runs on a unified data model across UEM, VDI, security, and experience, not stitched together from separate tools.

 

TeraSky: From Platform to Outcome

 

Technology is only as good as its implementation. TeraSky ensures Omnissa delivers on its promise — through architecture designed for DEX from day one, not retrofitted later.

• DEX Baseline and Assessment — Establish current experience scores across device types, identify friction hotspots, and define measurable improvement targets before deployment.
• Horizon and Workspace ONE Implementation — Architected for performance, AI-readiness, and scale from the ground up.
• Experience Management Enablement — Configure Workspace ONE Experience Management so your team can act on DEX scores, run Playbooks, and close the remediation loop.
• Ongoing Optimization — Continuous improvement cycles, DEX score tracking, and operational support across the full lifecycle.

 

What the Partnership Delivers

 

Fewer tickets. Higher DEX scores. IT teams that remediate proactively rather than react to fires. A digital workspace moving toward autonomous — one that monitors, heals, and configures itself.

 

Whether you’re starting your DEX journey or modernizing an existing environment, TeraSky and Omnissa are ready to build it with you.